OmniBartaAI Omnichannel SaaS
Next-Gen AI Omnichannel Commerce•WhatsApp, Messenger, Instagram & Website Chat

One Unified Inbox. Limitless AI Automations. Effortless Social Commerce.

Unify WhatsApp, Facebook Messenger, Instagram, and Website Chat into a high-velocity team inbox. Empower your agents with RAG-trained AI Copilot, in-chat instant checkout, and 1-click courier dispatch.

Start 14-Day Free TrialSign in to your workspace
Connect your store. Manage orders in one place.
No credit card required
2-minute setup
Pathao, Steadfast, Carrybee & REDX ready
YOUR WORKSPACE, IN MOTION

One conversation.
A complete journey.

Watch OmniBarta connect the dots — from the first message to a courier-ready order.

One journey · two experiences
Interactive product tour SIMULATED DEMOYou can explore every step
Workspace / Unified Inbox
Search anything...DA

Bring every conversation together

Connect your channels and start talking to your customers.

Messenger
WhatsAppConnect
InstagramConnect
Website ChatConnect
Simulated connection · no permissions requested
01

One inbox. Every customer.

Start with an empty workspace. Connect your channels to bring conversations together.

1 / 37

Demo data only. No accounts are connected, no messages are sent, and no orders, courier bookings, employee records or salary payments are created.

CONNECTED STORES, ONE WORKSPACE

All Your Website Orders.
One Dashboard.

Bring orders from WooCommerce, Shopify, Laravel and API/Webhook-connected websites into one place. Review and confirm orders, then manage invoices, courier bookings and tracking.

WooCommerce

Plugin connection

Install the WooCommerce plugin and connect your store.

Shopify

Store connection

Connect a store and configure order webhooks.

Laravel

Integration kit

Install the integration kit and map your order data.

Custom Website

API / Webhook

Send compatible order events through an API/Webhook integration.

Website OrdersIllustrative preview
One queue. Every connected store.

Review website orders before confirmation.

4 sample orders
  • #WC-1042WooCommerce
    Pending review
  • #SH-2086Shopify
    Pending review
  • #LV-3018Laravel
    Confirmed
  • #API-4021Custom Website
    Pending review
InvoicesCourier bookingTracking

Sample data only. No real stores or orders are connected in this preview.

  1. 01

    Connect your store

    Choose the plugin, store connection or integration kit.

  2. 02

    Review website orders

    Keep incoming orders in one queue before confirmation.

  3. 03

    Manage fulfilment

    Work with invoices, courier booking and order tracking.

Connection setup is required. Custom integrations need developer setup; available actions and status sync depend on the connection.

See the order workflowGet started
99.9%
Platform Uptime

Enterprise-grade Redis & Postgres multi-tenant reliability

4.8x
Faster Resolution

Contextual RAG Copilot smart suggestions & instant replies

35%+
Cart Conversion Lift

Direct in-chat cart builder with instant bKash & Nagad checkout

50k+
Daily Interactions

Automated conversations, webhook deliveries & parcel dispatches

Unified Ecosystem & Certified Integrations

WhatsApp Cloud API Certified
Meta Messenger & Instagram DM
Live Website Chat Widget
bKash & Nagad Instant MFS
Steadfast & Pathao Logistics
pgvector RAG Knowledge Engine
Enterprise-Grade Architecture

Everything You Need to Scale Social Commerce & Support

Eliminate fragmented tools. OmniBarta consolidates customer communication, AI intelligence, payments, and parcel logistics into one unified powerhouse.

Real-time Messaging

Unified Omnichannel Inbox

Manage customer chats from WhatsApp Business, Messenger, Instagram, and Website Chat in one shared workspace with collision detection, agent assignment, and SLA timers.

Shared team inbox with live typing indicators
WhatsApp, Messenger, IG & Website Chat synced
Internal agent notes & ticket transfers
Semantic Vector Search

RAG-Powered AI Copilot

Ground AI responses in your catalog and knowledge base using pgvector. Generates accurate, bilingual (Bengali & English) answers in 0.4 seconds with human takeover fallback.

Bilingual Bengali & English comprehension
Embeds store policies & product specs
1-click agent review & instant insertion
Social Commerce

In-Chat Conversational Commerce

Turn conversations into transactions without sending customers away. Search inventory, build dynamic carts, calculate shipping, and generate checkout links directly in chat.

In-chat product catalog search & variant selection
Dynamic cart builder with instant coupon logic
Real-time inventory reserve synchronization
Fintech & MFS

Instant Payment Gateways

Collect payments instantly via bKash, Nagad, SSLCommerz, and Stripe with automated webhook verification and instant invoice receipt delivery.

Direct bKash & Nagad instant merchant checkout
Automated TrxID validation webhook listener
Cash on Delivery (COD) verification workflows
Logistics Automation

1-Click Courier & Parcel Dispatch

Seamlessly generate waybills and consignments for Steadfast Courier, Pathao, and RedX without copy-pasting addresses or customer phone numbers.

Automated parcel booking with 1 click
Real-time tracking link sent to customer
Delivery status webhook sync with CRM
Marketing & CRM

Workflows & Broadcast Campaigns

Trigger automated responses on keyword matches, re-engage abandoned carts, and launch targeted promotional broadcast campaigns with granular analytics.

No-code visual trigger rules & auto-replies
Segmented customer broadcast messaging
CSAT customer satisfaction survey ratings
Extensible Ecosystem

Connects With Your Entire Commerce Stack

Plug-and-play integrations with the messaging platforms your customers use daily, the payment methods they trust, and the couriers that deliver your products.

Omnichannel Channels

Direct connection with official messaging APIs and webhooks.

WhatsApp Business API
Official Cloud API
Verified
Facebook Messenger
Meta Graph API
Verified
Instagram Direct
Meta Graph API
Verified
Live Website Chat
Embeddable JS Widget
Native
View Documentation

Fintech & Payments

Accept instant payments with automatic TrxID webhook verification.

bKash Merchant Gateway
Tokenized Checkout
Native
Nagad Payment API
Instant Verification
Native
SSLCommerz
Aggregated Gateway
Active
Stripe
Global Cards & Wallets
Active
Cash on Delivery (COD)
Automated OTP Verification
Built-in
View Documentation

Logistics & Couriers

Automate parcel booking, pickup requests, and tracking sync.

Steadfast Courier
Consignment API & Webhooks
Native
Pathao Courier
City & Inter-City Logistics
Native
RedX Express
Nationwide Hubs
Active
Manual Self-Delivery
Store Rider Assignment
Built-in
View Documentation
Custom REST Webhooks & Open API
Integrate with WooCommerce, Shopify, ERPs, or custom in-house systems with real-time payload listeners.
Explore API Docs
Transparent Subscription Plans

Predictable Pricing for High-Growth Merchants

Choose the plan and billing cycle that fit your team. All amounts are shown in BDT.

Free Trial

14-day evaluation sandbox for growing merchants testing omnichannel AI capabilities.

৳0BDT /month
Team Seats:2
Channels:1
Orders / Month:100
Messages / Month:1,000
AI Tokens / Month:10,000
Included Capabilities:
Digital invoices
WhatsApp channel
AI Copilot preview
Product catalog management
Start Free Trial

Starter Tier

Essential omnichannel automation and CRM for boutique e-commerce stores.

৳2,000BDT /month
Team Seats:5
Channels:2
Orders / Month:1,000
Messages / Month:50,000
AI Tokens / Month:100,000
Included Capabilities:
AI Copilot
WhatsApp channel
Facebook Messenger channel
bKash and Nagad checkout
In-chat carts
Steadfast and Pathao courier
Get Started
Most Popular Choice

Growth Tier

Scale omnichannel sales, automated workflows, and RAG knowledge search across high-velocity teams.

৳6,500BDT /month
Team Seats:12
Channels:5
Orders / Month:5,000
Messages / Month:500,000
AI Tokens / Month:500,000
Included Capabilities:
All supported channels
Real-time analytics
Broadcast campaigns
Unlimited AI Copilot
Workflow automations
AI knowledge base
Role-based access control
Get Started

Enterprise Tier

Unlimited team seats, dedicated infrastructure throughput, bespoke custom integrations, and 24/7 SLA.

৳18,000BDT /month
Team Seats:Unlimited
Channels:20
Orders / Month:40,000
Messages / Month:1,000,000
AI Tokens / Month:2,000,000
Included Capabilities:
All supported channels
Custom webhooks
Unlimited agent accounts
Custom domains
Priority SLA
Dedicated account manager
Contact Enterprise
Need a plan for a larger team or custom volume?Talk to our team
Frequently Asked Questions

Have Questions? We've Got Answers

Everything you need to know about setting up your omnichannel inbox, AI workflows, and commerce automations.

OmniBarta connects directly to Meta's Official WhatsApp Cloud API. You can connect your existing business phone number or provision a new one. This ensures zero risk of account banning, enables interactive message buttons, and gives your brand official Meta verified status.
Get Started in Under 2 Minutes

Ready to Turn Every Chat Into Repeat Revenue?

Equip your agents with AI Copilot, connect your WhatsApp & Messenger channels, and start accepting instant bKash checkout with automated parcel delivery today.

Start Your 14-Day Free TrialSign In to Existing WorkspaceContact Sales
No Credit Card Required•Instant Workspace Creation